As the managing director and chief accountant of Tax Wise Solutions, I am constantly looking at ways of improving the operational costs of my business, increasing revenue and profit margins.
My staff and I have been using Lattice's Web Messaging product for just over six months, and only wish we had come across it earlier. The majority of our work is done at our client’s premises, providing a personal and convenient service. We found that sending a text message to our tax consultants whilst with clients is far less intrusive and disruptive. It’s a great tool for reminding clients of due dates for Business Activity Statements, outstanding paperwork and general client communication. We also use it to notify our clients once their tax returns are ready and what their refund amount will be. It is faster, cheaper and more convenient than a mobile phone call.
Truly a great and reliable product, which has been easy for us to learn and use.
George Liassis
Managing Director
Tax Wise Solutions